Frequently Asked Questions

Do you ship internationally?

Yes we ship to over 45 counties, including the USA, UK and New Zealand. A full list of the countries we ship to is as follows: Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong/SAR/China, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Malta, Moldova, Netherlands, New Zealand, Norway, Papua New Guinea, Phillipines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, South Korean, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, United Kingdom, United States and Vanuatu. Please see shipping page for full details.

Can I arrange a different delivery method?

Yes, you can. We understand that one size doesn't fit all so we offer the following option. Alternative courier of your choice: You can arrange for another courier of your choice to collect your order on your behalf. 
To arrange this you will need to contact us and our sales team. We will then notify you once the order is ready and include weight and dimensions. 
Please note that we accept no responsibility for the goods once your courier has collected them.

Can I pay by Invoice or send a Purchase Order?

Yes, please email your order or purchase order to info@baristaprogear.com and we can raise an invoice.

Can I return my items?

You can exchange goods for up to 30 days from purchase, providing goods are in their original packaging, were not used and come with their original invoice. There are no refunds for special orders, discontinued items, used items or sample items. Shipping and handling costs are non-refundable and customers are responsible for return shipping costs. Please read our Returns Policy for full details.

What is a Temptag?

Temptag is a thermometer sticker designed to give an instant indication when milk is at its optimum serving temperature for preparing milk-based coffees.

What is the difference between Temptag and a Thermometer?

Unlike traditional thermometers, Temptags have no direct contact with milk as they're applied to the outside of the milk jug, this eliminates the possibility of cross contamination as well as promoting hygiene. The Temptag will give an instant reaction once milk is at its optimum for serving with coffee. When using the Temptags you'll never need to worry about calibration like traditional thermometers.

What temperature do you get the indication?

Classic Temptag 58°C for soy milk, 65°C for full cream/skim milk Temptag Tri 58°C for soy milk, 65°C for cream/skim milk and 70°C for extra hot Temptag Pro First Window 55°C, Second Window 65°C, Third Window 70°C

How long does each Temptag sticker last?

Each sticker will last 4-6 weeks depending on usage and care.

Are the Temptags dishwasher Safe?

Using a dishwasher will reduce the life of the Temptag - Hand wash/rinse is recommended.

Where are the Temptags made?

Temptag is proudly designed and made in Australia.

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